Frequently Asked Questions
I signed up for your free ad yesterday and it hasn't been activated yet. Why?
If you have signed up for our free advertising promotion, your ad will be
activated within 72 hours of submission. We must manually check that you
have added our link to your website to be qualified
for the free ad.
I paid for an ad and still do not see it. Why?
If you paid for an ad and do not see it, you were probably not sent to our ad setup page after payment. If this has happened to you
please contact us and we will get the ad setup for you immediately. Once we have
setup the ad for you, it will be active but will not show on our website, until you have changed the ad's information to your own.
You will need to login to your account to edit the ad's title and description. You will also be able to add photos upon login.
I emailed myself through my ad to test it and I have still not received the email message. Why?
We scan emails sent through ads on our website, to detect con-artists as well as spam. So your test
emails may be delayed slightly, but be assured that they will be received by you within 24 hours on weekdays
and possibly up to 72 hours on weekends. Most emails are sent to you within hours of receiving them in our system.
We want to protect our advertisers, and feel that this is necessary, so that you will only receive quality inquiries about your dogs and puppies and not junk email.
I can't get my photos to upload to my ads. Why?
Photos must be in JPEG (.jpeg) or gif (.gif) format only. If the photo's file size is too large it will not load properly either.
It will need to be reduced using software that compresses the image's file size such as
Adobe Photoshop Elements or Adobe Photoshop CS3 to upload it to the ad.
There is even free image compression software that you can download that will convert your
images to the correct format and reduce it's file size for you. If you do not have this software or cannot get this software
we will gladly reduce the photos file size for you and upload it to your ad.
Just email the photos to us at
firstname.lastname@example.org. Please be sure to send us an email using the
email account that you signed up for the ad with, and the title of the ad that you are uploading the photo to, so that we will know
which ad the photo belongs to.
If you cannot find the answer to your question on this page, please send all